Privacy Policy

1. Information We Collect

We collect account details (such as email and user identifiers), subscription and billing metadata, and operational data required to provision and run your hosted instance.

2. How We Use Information

We use data to authenticate users, deliver hosting services, monitor reliability, prevent abuse, process billing, and provide support.

3. Infrastructure and Logs

Platform logs may include request metadata, status information, and error diagnostics. This helps us maintain uptime, security, and performance.

4. Cookies and Similar Technologies

We use essential cookies for authentication, security, service delivery, and saving your privacy choice. These are necessary for SillyHost to work. With your permission, we also use DataFast analytics and the Reddit advertising pixel to measure website use and the effectiveness of our marketing. Optional analytics and advertising tools do not load unless you accept them.

You can accept, reject, or change your choice at any time using the Cookie settings button shown on the website. Rejecting optional cookies does not affect your account or hosting service.

5. Data Sharing

We do not sell personal data. We may share data with essential service providers (for example, infrastructure or payment processors) only as needed to operate SillyHost.

6. Data Retention

We retain data for as long as your account is active and for a limited period afterward as required for legal, accounting, fraud prevention, or security purposes.

7. Security Measures

We apply technical and organizational safeguards, including access controls and transport encryption, to protect data handled by the platform.

8. Your Rights

Depending on your region, you may have rights to access, update, export, or delete personal data. You may contact us to submit privacy-related requests.

9. Policy Updates

We may update this policy to reflect legal, technical, or product changes. Material updates will be communicated through the website or your account contact channel.

10. Contact

For privacy requests or questions, contact us through the support channels listed on sillyhost.cloud.